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Sales & Returns

Here at Kayode Creative, we do our best to accommodate any customer inquiries.

PAYMENT

You will be able to pay at checkout via PayPal.If you would prefer to pay by cash please use the contact page.

All transactions are processed in GBP sterling. If you are buying from outside the UK please contact us directly.

All transactions are encrypted by SSL and are processed securely.

SHIPPING

We ship predominantly in the UK however international can be made by contacting us direct. Please visit our contact pageto enquire about shipping options and for advice about what to do if your order is late or arrives damaged.

Please note that due to the current crisis there may be some delivery disruption, especially to international orders.

We offer Free standard shipping on all orders. For faster shipping services please contact us directly at shipping@kayodecreative.com

We aim to ship the majority of products within 1-2 working days of receiving an order, however there can be small delays during our busiest periods. Shipping estimates are based on traditional working days (Monday – Friday). Calculations do not include Saturdays or Sundays.

Estimated delivery dates are only a guideline and are not guaranteed. Although the majority of parcels arrive on time external factors beyond our control can delay your order. Your order is important to us.

 

SHIPPING OPTIONS

Please note that due to the current crisis there may be some delivery disruption, especially to international orders.

Shipping to the UK – We ship via Royal Mail & Parcelforce within the UK, Orders placed over the weekend are processed and dispatched on traditional working days (Monday – Friday).

Orders sent outside the UK (including the EU) may be subject to import duties and tax depending on the country of destination and the value of the order. All parcels are sent with the relevant paperwork needed to clear customs. The recipient is responsible for paying any tax levied. 

 

LATE ORDERS

Please note that due to the current crisis there may be some delivery disruption, especially to international orders.

Estimated delivery dates are only a guideline and are not guaranteed. Parcels can be subject to small delays beyond our control especially at busy periods such as Christmas.

Your order is important to us and we are always here to help so if you need further information or advice about shipping please contact us. 

 

RETURNS

If you buy something from our site and you think it’s faulty please contact us by email at returns@kayodecreative.com within 14 days of receiving it.

Returns are only accepted for damaged products prior to entering your possession and You will also be responsible for ensuring the product is packaged and posted appropriately. We cannot be held responsible for the loss of or damage to any returned product. Upon receipt of the returned goods we will refund your initial payment within working 7 days (minus the original costs of P&P).

 

COPYRIGHT

All works displayed on this site are copyright of Kayode Creative™. The material and content may not be reproduced or distributed commercially without the permission of the copyright holder. Kayode Creative™ is a registered trademark.

 

Here at Kayode Creative, we do our best to accommodate any customer inquiries.